1. Information We Collect
We collect information you provide directly to us when you create a FyndLater account, connect with Faye on Instagram, save content, use our web app, or contact us for support.
- Account information: name, email address, and account credentials
- Saved content: links, posts, reels, screenshots, notes, and messages you send to Faye
- Usage data: how you interact with FyndLater and Faye, including search queries and retrieval requests
- Payment information: billing details processed securely through Cashfree Payments
- Technical data: IP address, browser type, device information, and usage patterns
- Instagram data: messages and media you share with Faye, as permitted by your authorization
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve FyndLater and Faye
- Understand, summarize, tag, and organize content you save
- Enable natural-language search and retrieval of your saved items
- Process transactions and send related billing information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns to improve our services
- Detect, prevent, and address technical issues, fraud, or abuse
3. AI Processing of Your Content
FyndLater uses artificial intelligence to understand and organize the content you save. Your saved items may be processed by AI models to generate summaries, tags, collections, and retrieval results. We do not use your personal saved content to train public AI models without your consent.
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To comply with legal obligations or valid legal requests
- To protect our rights, users, and prevent fraud or abuse
- With trusted service providers who assist in our operations (under strict confidentiality agreements), such as hosting, payment processing, and analytics providers
- In connection with a business transfer, merger, or acquisition
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information and saved content for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal information and saved content
- Object to processing of your personal information
- Request data portability
- Withdraw consent at any time where processing is based on consent
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to keep you signed in, remember your preferences, analyze usage patterns, and improve your experience. You can control cookie settings through your browser preferences.
9. Third-Party Services
FyndLater integrates with third-party services including Instagram, Cashfree Payments, and cloud infrastructure providers. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: hello@fyndlater.com
- Phone: +91 8969330953
- Address: Hoodi, ITPL Road, Whitefield, Bengaluru, Karnataka - 560048, India
- Data Protection Officer: Bazaarlytics Analytics & Consulting Private Limited
14. Related Policies
See also our Terms & Conditions, Refunds & Cancellations, Products & Services, and Contact Us.